Return & Refund Policy – Nutrazene
At Nutrazene, we believe in delivering only the best. That’s why all our products are backed by a 100% Quality & Satisfaction Guarantee. If you're not completely satisfied, we’re here to make it right.
1. How Can I Track My Order?
Once your order is placed, you will receive a confirmation email with a tracking link.
Need help? Visit our Track Your Order page, call 0335-111-9363, or email us at info@nutrazene.com.
2. How Does Order Verification Work?
After placing your order, you will receive an SMS with a verification link.
Please click the link to confirm your order. If the link doesn’t work, contact us directly at 0335-111-9363 or info@nutrazene.com for manual verification.
3. Return, Exchange & Refund Options
You may return any unopened product within 03 days of purchase.
If opened and not satisfied, call us for guidance. Choose from the following return options:
Option 1: Send the product to:
Nutrazene Returns, [ADDRESS: R523 SHADMAN TOWN NO:2 SECTOR:14 B. NORTH NAZIMBAD KARACHI]
Refund will be processed to your Bank/EasyPaisa/JazzCash.
Option 2: Let our courier pick it up.
We’ll deduct Rs. 250 for return handling, and refund the remaining balance.
If you suspect tampering, keep the product and packaging intact and contact us for instructions.
4. Purchased from Another Website or Store?
If bought from another website, follow their return policies.
For retail store purchases, returns must be handled through that store as per their policy.
We stand firmly behind our product quality. Your wellness and trust mean everything to us.
Need help?
📞 0335-111-9363
📧 info@nutrazene.com
🌐 www.nutrazene.com